I know you’re here because you need to reach us.
Maybe you have questions about our sports coverage. Or you want to know more about what we do at Prime Play Splash. Either way, I’m going to make this easy for you.
This page has everything you need to get in touch with our team.
You can call us at 6179736550. You can send an email. You can even stop by if you’re in the area. All the details are right here.
I’ve kept this simple because I know your time matters. No runaround. No confusing contact forms that go nowhere.
Pick whatever works best for you and we’ll get back to you fast.
Primary Contact Information
Look, I know reaching out to companies can be a pain.
You call a number and get bounced around for 20 minutes. Or you send an email that disappears into the void.
Some people say you should just use contact forms or social media DMs. They argue that traditional phone lines and email addresses are outdated. And sure, there are other ways to get in touch.
But here’s what I’ve learned.
Sometimes you just need to talk to a real person. Or send a detailed email that doesn’t get lost in some automated system.
That’s why we keep it simple.
Main Inquiries Phone Line
Call us at: 6179736550
We’re available Monday through Friday, 9:00 AM to 5:00 PM EST.
Our team picks up and directs your call to whoever can actually help you. No robot menus that loop forever (you know the ones I’m talking about).
General Email Address
For questions that aren’t urgent or need more detail, email works better.
Email: [email protected]
We respond to emails within one business day. Usually faster.
Here’s my recommendation. If you need an answer today and it’s during business hours, call. If you’re sending documents or need to explain something complicated, email us.
Either way, you’ll get through to someone who can help. Not a bot. Not an intern who doesn’t know the answer.
Just reach out however works best for you.
Connect with a Specific Department
I want to make sure you get help from the right person.
Nothing’s worse than sending an email and waiting days just to be told you contacted the wrong department. (We’ve all been there.)
So here’s how we’ve set things up.
Pick Your Department
Sales & New Partnerships:
You’re thinking about working with us or want to explore what we can do together. Maybe you’ve got a project in mind or you’re curious about partnership opportunities.
Reach out to [email protected] and we’ll talk specifics.
Customer & Technical Support:
Already working with us and hit a snag? Need help with something technical or have questions about your account?
Email [email protected] and include your account ID. That gets you to the front of the line.
If you need to talk things through, call us at 6179736550.
Media & Press Inquiries:
Journalists, podcasters, or media folks looking for interviews or press materials should contact [email protected].
We respond to all legitimate media requests.
Here’s the thing some companies won’t tell you. Generic contact forms go nowhere fast. But when you email the right department, you’re talking directly to someone who actually knows your situation.
Want to know how to boost your reflexes in high intensity gaming? That’s the kind of thing our support team can point you toward.
Pick your department and we’ll take it from there.
Our Physical Location & Business Hours
I want to be upfront about something.
Our office setup isn’t like those 24/7 operations you might be used to. We keep traditional hours, and honestly, I’m not always sure that works for everyone (especially if you’re trying to reach us after a game ends at 10 PM).
But here’s what I can tell you.
Office Address:
123 Sports Avenue
Suite 400
Boston, MA 02110
Hours of Operation:
Monday through Friday: 9:00 AM to 5:00 PM
Saturday and Sunday: Closed
We’re also closed on major public holidays.
Now here’s the thing. I recommend calling ahead at 617-973-6550 before you swing by. Not because we don’t want visitors, but because the right person might be out covering an event or meeting with sources.
Will someone always be there during business hours? Yes.
Will it be the exact person you need to talk to? I can’t guarantee that without an appointment.
That’s just the reality of running a lean sports coverage operation. We’re often out where the action is, which means the office can be quieter than you’d expect.
What to Expect After You Contact Us
I want to be straight with you about what happens next.
When you reach out to us, you’re not getting stuck in some endless loop of automated responses. We actually respond.
Here’s how it works.
If you call us during business hours, a real person picks up. Not a bot. Not a recording that makes you press 47 buttons. Someone who can actually help you or get you to the right person fast.
Call after hours? Leave a voicemail with details about what you need. We’ll call you back the next business day. (And yes, we actually listen to voicemails. I know that’s rare these days.)
You can reach us at 6179736550.
For emails, you’ll get an automated confirmation right away so you know we got it. Then a real team member will respond within 24 business hours with actual answers.
Not a canned response. Not a “we’ll get back to you eventually.” A real reply.
Look, I know some people say you shouldn’t expect quick responses anymore. That everyone’s too busy and you should just be patient.
But that’s not how we work.
When you’re trying to get information about sports coverage or have questions, waiting three days for a response is frustrating. We get that because we’ve been on the other end of that too.
So we keep it simple and fast.
Let’s Start the Conversation
You now have every channel available to connect with us. We’ve eliminated the guesswork so you can get the answers you need without delay.
We value your interest in our services and look forward to hearing from you.
Don’t hesitate to reach out. Our team is eager to assist with any inquiries you may have.
Call 6179736550 today.
